FAQs
What comes with my order?
What comes with my order?
Each product includes the selected equipment, user manual, necessary accessories (like power cables, remote controls, or connection hardware), and a setup guide. Some units may include mobile app access, safety manuals, or additional modules depending on the product.
Do I need professional installation?
Do I need professional installation?
Most of our products are designed for easy at-home setup. However, certain units like saunas, cryotherapy chambers, and outdoor rigs may require professional assistance depending on local codes or electrical requirements.
Can I use this equipment indoors and outdoors?
Can I use this equipment indoors and outdoors?
Yes! Many of our products—like all-in-one fitness rigs and saunas—are rated for both indoor and outdoor use. Always check the product details to confirm weather resistance and placement guidelines.
How long does shipping take?
How long does shipping take?
Standard orders ship within 5–8 business days. For bulk orders or custom-built equipment, please allow 8–12 business days. You’ll get tracking information once your item leaves our warehouse.
Do you ship internationally?
Do you ship internationally?
Yes, we do! Reach out with your location and product selection, and our team will provide a shipping quote and delivery estimate tailored to your region.
What if my order arrives damaged?
What if my order arrives damaged?
If your order arrives with any damage, contact us within 48 hours with photos and your order number. We’ll guide you through the replacement or resolution process swiftly.